MM
Mpho M

1 reviews | Active since Aug 2016

12 Apr 2024, 11:34

***** case

I have logged a case with capitec end of jan till today i'm being told the same thing that they are waiting for the external bank it's now mid April i logged a complaint last month even now. When i share this people they don't seem surprised cause clearly that's what Capitec is known for they very poor at their customer service. I should have stayed with FNB

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Apr 2024, 15:33
Official
Good day Mpho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank