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Busisiwe D

1 reviews | Active since Dec 2021

30 Oct 2024, 11:04

***** case

Capitec is the most useless bank I’ve ever seen . I had sent money to a ****mer to uses tyme bank and quickly reported . I was told to submit an affidavit and case number cause Tyme bank need those details in able for me to get the money back . I submitted a case and affidavit number . This happened on the 08/10/2024 but till now I haven’t received my money or a feedback from the damn Capitec bank . I am so angry of how ******** this bank can be

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Replies (4)
Capitec Bank
Capitec Bank's reply30 Oct 2024, 11:23
Official
Good day Busisiwe Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
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Busisiwe D's update30 Oct 2024, 17:16
Reviewer Update
Capitec hasn’t contacted me till up to this day . I went to Gugulethu branch and was told that there was not incident number that was found of mine clearly they closed my case though I haven’t got my money . Tyme bank haven’t received my affidavit and case number cause Capitec ***** never submitted the documents. Capitec is a **** . Even at the branch the didn’t help me . All I want is my money. And close Capitec permanently
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Busisiwe D's update30 Oct 2024, 17:18
Reviewer Update
Nicole Julie sent me an automated message with no empathy. I’m disgusted by this company. You make people’s lives difficult. I hate Capitec bank
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Busisiwe D's update31 Oct 2024, 08:16
Reviewer Update
I haven’t had from Capitec bank till now . That bank is a ****mer and I wouldn’t recommend it to anyone . They rob people with their money . There’s no care for their clients. I want to close my account with them . They refuse to help get my money from Tyme bank that was taken out of theft