***** Case

I opened a ***** case on 23 November 2023 after transactions of more than 80k were done without my consent. I went to the Police Station, got the case number and affidavit as requested but everytime I call to follow up and get feedback I'm told to wait 14 to 21 working days as the case is still under investigation and that no progress is made in recovering my funds. Really slow and inconvenient service from Capitec.

At this point I'm not even sure if I'll even get my money back unfortunately.