LT
Louis T
1 reviews | Active since Apr 2024
16 May 2024, 08:27
***** case
Been waiting for the Capitec complaints department who promised a speedy recovery on my ***** case but they have gone AWOL. I am ready frustrated as this case has been going since February with any positive outcome.
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Replies (2)
Capitec Bank's replyOfficial
16 May 2024, 11:11Good day Louis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply16 May 2024, 11:11
Official
Good day Louis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
LT
Louis T's updateReviewer Update
16 May 2024, 11:23It has been over 2 months don't think you need the whole year to do the investigation. I believe the bank is the one which ****med me this lack of urgency and service is real shocking . I need my refund asap R5000 is a lot of money and not sure you will refund with interest.
LT
Louis T's update16 May 2024, 11:23
Reviewer Update
It has been over 2 months don't think you need the whole year to do the investigation. I believe the bank is the one which ****med me this lack of urgency and service is real shocking . I need my refund asap R5000 is a lot of money and not sure you will refund with interest.