Card with number erased

I was issued with a card some months ago. The card number was printed with gold which has rubbed off, meaning that I can't pay anything online where the card number is required. I really didn't think it would be a problem, as a quick trip into a Capitec branch would sort the problem out, right? Wrong! The card number is not stored anywhere - for security reasons! Fine! But then why issue cards where the number is so easily erased? The only option is to get another card. Which might work, were it not for the fact that I receive funds from overseas and if the card is changed, the payments won't come through. This now means that without the card number, I am unable to make any online payments or get any other payments from overseas! Way to go Capitec! Great Service! Not! The only reason I give you 2 stars and not 1, is because the staff that helped me - or rather, were unable to help me - handled my anger professionally and tried everything they could think of to try and retrieve the number. I am not blaming them at all. But whoever thought that printing a number with gold dust on the card should seriously have their head examined. Did I mention that I am absolutely livid??? Because that doesn't even begin to describe my fury at the inconvenience!