LM
Les M
1 reviews | Active since Mar 2026
19 Mar 2026, 19:48
Card Unauthorized Transactions
Writing this one with a sore heart...been with them with a couple of years.
Just a simple question to them " Why I am getting notifications for a declined Uber eats transactions...where as I have not ordered anything". Bare in mind this is not the 1st,2nd or 3rd transaction.
Went to to the branch to get a new card...how then,do they get the card number? The date? Or the CVV number? Ow ow...how do they authorize those transactions without the app authentication?
I have so many questions...
Helpful (0)
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Replies (4)
Capitec Bank's replyOfficial
19 Mar 2026, 20:36Good day, you are through to Matthew. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's reply19 Mar 2026, 20:36
Official
Good day, you are through to Matthew. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's replyOfficial
19 Mar 2026, 20:37What was the Uber transaction amount Les?
Capitec Bank's reply19 Mar 2026, 20:37
Official
What was the Uber transaction amount Les?
Capitec Bank's replyOfficial
19 Mar 2026, 21:32It seems like you're busy as you haven't responded to me in a while. I realise you're busy so I'll give you a few more minutes to get back to me and if I don't hear back from you in 10 minutes I'll close this chat. But don't worry, if you still need assistance there are a few ways to reach us:
Our agents are available to assist you on WhatsApp between 6:00AM and 10:00PM
Our digital WhatsApp assistant is available at any time and may be able to help you find the answer you're looking for without needing to speak to an agent. Simply type your query in the chat.
You can call our 24hr Client Care Centre on ***
Capitec Bank's reply19 Mar 2026, 21:32
Official
It seems like you're busy as you haven't responded to me in a while. I realise you're busy so I'll give you a few more minutes to get back to me and if I don't hear back from you in 10 minutes I'll close this chat. But don't worry, if you still need assistance there are a few ways to reach us:
Our agents are available to assist you on WhatsApp between 6:00AM and 10:00PM
Our digital WhatsApp assistant is available at any time and may be able to help you find the answer you're looking for without needing to speak to an agent. Simply type your query in the chat.
You can call our 24hr Client Care Centre on ***
Capitec Bank's replyOfficial
19 Mar 2026, 21:49Are you aware that Capitec branches offer Capitec Connect SIM cards? With this SIM card, you can buy data that never expires.
It’s been a pleasure assisting you today 😊.
Thank you for contacting Capitec Bank. If you need any further help, you’re always welcome to reach out again 💙.
Kindly note that no further response is required from you, as this chat will now be closed 🔒.
Have a blessed evening.✨
Capitec Bank's reply19 Mar 2026, 21:49
Official
Are you aware that Capitec branches offer Capitec Connect SIM cards? With this SIM card, you can buy data that never expires.
It’s been a pleasure assisting you today 😊.
Thank you for contacting Capitec Bank. If you need any further help, you’re always welcome to reach out again 💙.
Kindly note that no further response is required from you, as this chat will now be closed 🔒.
Have a blessed evening.✨