MJ
MPUMELELO J

1 reviews | Active since Sept 2020

27 Apr 2024, 09:55

Card Taken By Their ATM

I am so disappointed in capitec bank, when my bank card was taken by their machine, and when I need a new card I must pay for it, I do not understand why because the card was not lost or damaged but was taken by their machine, even when you stop the card there is no option to choose for a card that is taken by their machine, now I paid R70 for no reason.

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Apr 2024, 11:15
Official
Good day Mpumelelo Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec