Card stollen at ATM
On Sunday 11 March 2018 Jan Botha drew Money at the Capitec Branch in White river, he was held up by a man, whilst Gerrie Botha's card was forcefully removed from him. a report was opened with SAPS and Capitec. After Capitec did an investigation, they came back to Gerrie and said unfortunately there's nothing they can do...
This is unfair due to the fact that there is no Security guard, nor is there a security camera. The account was completely drawn empty with in a matter of minutes. A second person was ****** on Tuesday afternoon. 20 March 2018.
Gerrie Botha
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Botha
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mr Botha
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank