card skimming *****

Capitec in Tembisa refuses to acknowledge ownership for no security at their branch where my card was skimmed an hour ago. The store manager confessed tgat this has happened continuesly and today i was a victim. I inserted my card and pin but the machine swallowed my card. I immediately called for assistance but staff just looked at me. After 5 min someone responded and i managed to cancel my card. By that time the ******** being unknown already stile my money. I want my money from Capitec as they are responsible for this extreme unsafe environment and my money loss.