1 reviews | Active since Apr 2017

19 Apr 2017, 14:18

Card skimming

<p>I was advised by the Gateway Branch ( Durban) thts its highly unlikely for me to get a refund on a card skimming incident that took place, when I wanted to withdraw from a FNB ATM Im trying to understand how is that possible? its not my fault and there was no capitec ATM available for me to use, hence I used another atm!!</p> <p> </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Apr 2017, 15:24
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank