card replacement every 6 months

Since I opened my account in 2014 with Capitec I need to get my 4th debit card due to damaged chip. In May when I did the last replacement I told them this is the last time I pay R50 for a new card. Today when I went in to the Greenstone branch they logged a call. The consultant told the person i'm not willing to pay and would in that case rather close my account. They said its a card replacement and have to pay the R50 again. To change my account and get all the debit orders moved to another bank will take up to 60 days. Capitec this is the last time you get R50 mahala. As soon everything is moved im done with Capitec. <br>