Card Payment

I have been a client for capitec for sometime, and I real not the happiest client right now.<br> <br> Two months back then erroneously debited my account twice from card payments I made which they later reversed, I didnt complain.<br> <br> Friday, the 28th I was making the payment at Spar using a card and the transaction was declined as per the speed point but money debited on my account. I understand when there is technology involved there is bound to be some technical glitiches, but it seems like Capitec is having those on a daily basis, if it not their cellphone banking which is down every second day its just something.<br> <br> They real need to up their game, we real cant be suffering like this as clients.<br> <br> Can they also rectify that error on my account ASAP>