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T2D2MM T2D2MM
1 reviews | Active since Nov 2023
03 Jan 2024, 19:56
Card mulfunction chip.
Capitec is ripping people off.
Firstly they provide you with a very low quality of card chip, promising that it's life span is 5 years. However, I had to change my debit card and my credit card twice in 3 years. Their chip will embarrass you and start mulfunctioning while you have to make a payment. I went to the bank to get a new card and guess what capitec charged me for their low quality card. I have other accounts with other banks and I have never came across such nonsense. Why should I pay for a new card while the fault is with the quality of the bank' s cards?
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Replies (1)Capitec Bank's replyOfficial
03 Jan 2024, 20:39Good day David
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Jan 2024, 20:39
Official
Good day David
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
