KJ
Katherine J
1 reviews | Active since Feb 2019
19 Dec 2023, 12:44
Card hacked on a ongoing basis.
My account has been hacked twice in 3 months. Capitec does not seem to care at all about this. Every time I am hacked I have to pay R70 and wait in a long queue for a new card. There is no investigation and they do not seem willing to find out why my card is getting hacked so often.
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Replies (1)
Capitec Bank's replyOfficial
19 Dec 2023, 19:09Good day Katherine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2023, 19:09
Official
Good day Katherine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank