Card *****

Here is the reference number:***4 I'm a client of Capitec Bank and I feel very sad and let down by the bank I trust, on the 17 April 2016 I went to a Capitec ATM to Withdraw cash only to find out it was closed, so I took the second option to an FNB Atm nearby and withdraw R500 which did not come out, a correction was made, so I thought it was and error, I then inserted my card again however money did not come out and neither did my card this time, while I was waiting for my card to come out, three unauthorized transactions happened on my account ,which in total came to an amount of R5613.81. The following day I went to a Capitec branch to address the issue, I received an sms saying they will contact me in 11 days, on the 4th May 2016 I received a call saying they will not help me get my money back, I don’t know how I’m supposed to be expected to survive with my family, please can somebody help with this matter urgently, this is now the second request for assistance I am making, I cannot afford this loss, this is a bank issue and you will need to give me an answer. Name: Nsovo Themba Macebele Email: *** Cell: ***