MH
Melissa H
1 reviews | Active since Jun 2016
10 Mar 2026, 08:58
Card fee
But now Capitec really, how can I be charged for a new card if my card was ******. I wasn't even given an option to say when it can be paid, my last money was just taken from my account. This is really not fair, poor customer service.
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Replies (2)
Capitec Bank's replyOfficial
10 Mar 2026, 10:41Good day Melissa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Mar 2026, 10:41
Official
Good day Melissa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
16 Mar 2026, 09:07 Hello Malisa
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email *** Call ***.
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email *** Call ***.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply16 Mar 2026, 09:07
Official
Hello Malisa
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email *** Call ***.
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint.
Should you wish us to revisit the matter, please send us an email or call us.
Email *** Call ***.
Kind regards
Capitec Bank
Best regards,