LG
Lonwabo G

1 reviews | Active since Jul 2023

25 Jul 2023, 09:17

Card error

I replaced my card last year November. Now my card gave me problems. It doesn't want to withdraw money from ATM. I went to Capitec Bank in Golden Acre Shopping Centre, They said they don't know the problem so I must replace the card. They charged me R70 whereas it is not my problem. I didn't lost the card, the clip was still new no stretch nothing. It was unfair of them.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Jul 2023, 09:25
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank