KM
Keanole M
1 reviews | Active since Aug 2022
17 Aug 2022, 17:26
Card Disputes
I'm not a happy customer
In April some company or a person deducted my money from my account online... upon realizing I logged a call and immediately went to the to branch stop the card.
Today one of the consultants calls me to say they managed to track the company and the company gave them my email and names, therefore they can't do anything because that company knows me...
Imagine the my information ( name and email )are on a public domain! I really feel betrayed by Capitec, they would rather believe some ******* over their own customer...
I am sooo disappointed in Capitec Bank!
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Replies (1)0
Replies (1)Capitec Bank's replyOfficial
17 Aug 2022, 18:21Good day Keanole
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Aug 2022, 18:21
Official
Good day Keanole
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
