1 reviews | Active since Sept 2018
CARD CHIP NOT READING NOR SWIPING!!!!!
CARD CHIP NOT READING NOR SWIPING!!!!!
I have this issue with Capitec cards after switching to them a few years back. Coming from a bank where my cards worked until they expired to now not even lasting a year. Every year I have to renew my Capitec card and pay the renewel fee. This happened to me for the past 4 years and I always brushed it off as it didnt affect me so bad but till here and no more.
This reading of chip issue happened again friday the 31st of August 2018. I went to the bank on monday the 3rd of September 2018 and asked to speak to the branch manager. Me and the lady sat down and I explained to her that it is frustrating and annoying for me to come in every few months to renew a card and im tired of paying for new cards. She then explained to me that I'm liable for damaging of cards and that there's nothing she can do.
I was so livid when she told me that *** and right then and there I asked her to close my account. Well read this ***, After hearing that i wanted to close my account she told me that i need to make a new card to withdraw the money in my account....."Yo Ma se P**S!!!!!!"
It's been 5 days now without my card. I have no money in my wallet and now I'm here. I'm cooled off and ready to give you another chance so its up to you to decide where my next salary will be deposited.
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
