HK
Hansie K

1 reviews | Active since Apr 2018

18 May 2024, 12:01

****** card

Capitec is unsafe to bank your money they stole my card an withdraw R13000 out of my account without my Pin Code my limit is R5000 they past my daily limit when they stole the first time R5000 i was on a call with Capitec they did not stop my account becuase they stole R8000 while i was on a call with Capitec now they close the case without Returning my money that was ****** this happen to 4 guys working with me this is very Poor of capitec becuase the bank must ensure your money is safe it look like if someone has you card they can use it without a pin code to draw money when i call in to fined out whats happening with my case the guy was so rude to me

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 May 2024, 14:09
Official
Good day Hansie. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank