sM
senty M

1 reviews | Active since Oct 2010

04 Mar 2016, 09:10

card

Atm swallowed my card, i came with atm prove slip and they still penalised me for the card fee that was not fault

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Mar 2016, 12:55
Official
Hello sentimenta,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.

Roxanne Pridgeon
Complaints Management: Capitec Bank

Best regards,