CL
Cindy L

1 reviews | Active since Jul 2021

14 Jul 2021, 07:26

Captive bank

I was ****med via an atm. My card was stopped within 7 minutes. I opened a case at the SAPS, even took the case number to the bank. I've had no response from the bank. R3000 is a lot of money during these times. Why is it taking so long to refund me my money. Very bad client service.

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Jul 2021, 07:45
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank