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Francois T

1 reviews | Active since Jul 2020

17 Jun 2023, 17:27

Captitec refused to close account that inactivity. Because fees. And you told them close account 3 years a go when go debit review

People stay way from capiteck bank. They refuse to close account. Asking why dont deposit your salary in there bank account. When bank account inactive. For last 2 years. 3 years ago i se close account they se refuse. Because you own them credit. (Money). Then you go debit review. After i have received clearinse certificate from debit counselor. I dit send to you. You bank still refuse to close account because own bank fees R85 . Witch i wont pay. Because capiteck mestikes. Because refuse to close the account 3 years back.

Capiteck. I give 2 weeks close that account.

I wont ask again.

Other wise go report you at ombudsman. Of banks.

It seams capiteck you dont understand clints alwys right. You ask clint why not deposit his salary in your account. Withch i dont use. For last 3 years . What hell wrong with your people. That capiteck at fluardal Bloemfontein.

Sort that issue out.

If dont close account .

And ombudsman do nathing.

That can stay like to 2090 i dont care.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jun 2023, 20:57
Official
Good day Francois 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank