RD
RICARDO D

1 reviews | Active since Nov 2021

05 Jan 2022, 20:22

Captitec Complain

Hi good day,You speaking with Ricardo Rodney Davids..Im a Capitec client..I bank for a couple of years by you..but now for the festive season i was vry unhappy for the service you gave me..because i cant draw no money..because my bank account is on hold..you did put my whole family in a missary..and without food...because i cant draw money out of my own accoun..i was at the branches and they cant help me..At N1City and Richmond branch...and im very unhappy

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Replies (2)
Capitec Bank
Capitec Bank's reply06 Jan 2022, 16:07
Official
Good day Ricardo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:04
Official
Hi Ricardo 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,