Capitrc refersal Keenen van Reenen

<p>I thought Capitec was above other banks well boy oh boy was i wrong. I requested a refersal 29/05 and today 27/06 am still waiting. They don't communicate with me i have to call the call centre. The agent assigned to my case Keenen van Reenen neva made contact with me untill i called and find out he is the assigned consultant. I am so dissapointed for moving to Capitec as ive thought they better but definitely not.</p>