ES
EDWARD S
1 reviews | Active since Dec 2019
08 Dec 2019, 15:42
Capititec Refusing to Reverse Eft
On the 4th of October 2019, I made a payment to Telkom and immediately realised that the reference number was wrong. I called Capitec immediately to help me with the reversal of funds, but since that time until today, I have been sent from pillar to post. The payment made was R700. And it was made from the banking app.
Why do I always have to fight with Capitec to do the right thin? Mind you this is not the first time the bank disappoints disgustingly.
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Capitec Bank's replyOfficial
09 Dec 2019, 12:20I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply09 Dec 2019, 12:20
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,