Capitic just as shrewd as ****mers

Lost money due to my own fault. Captec ***** notified. I am. Not sure why you need a case number if they don't come back to you and give you a descent response. Tymebank and Captec dnt assist clients with ***** cases. You sent emails and no response. You try calling you hold on forever whether you call from your cell or the branch. I would rather pay more service fees from the other banks and get decent customer service. Yes I made a mistake but if my bank can't assist me. I will go elsewhere. Too many complaints no feedback No customer service...