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zanele M

1 reviews | Active since Jun 2016

29 Jun 2016, 08:46

capiter stole my R5000

<p>hi</p> <p> i am not happy with the capitec bank customer service , someone did a sim swap with my cell number and transfered R5000 from my account ,capitec bank is refusing to give me the details of the person who transfered my money ,my name is Zanele Mjoli id no ********** 783087,i want my money back and i suspect that it is one of the staff members who did this ***** i need my money back urgently...</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jun 2016, 06:23
Official

I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank