Capited and kgb attorneys are destroying me

Your kgb attorneys are *********** and seem to not know what they are doing, i paid R2000 in November into an account they gave me, i have always paid through my app and they said i must pay into their own acc, i tried it in November and up until today it does not reflect on my statements, i write emails they do not respond, this morning i found out they credited my account with R500 and reversed 3× R500, the bank will not lift a finger to help me and kgb attorneys are drying me out to the bone.