Capitect Customer Service - No response to emails!!!!

My savings account limit to withdraw from ATM was decreased. On querying as far back as June 2020, I was advised that this had been corrected. Needless to say it was not done and have sent 5 emails dateing as far back as July to December to Capitec Client Business and Support emails and no response received. I further explained that i am covid high risk and can only draw from ATM at this stage but I am now having to visit ATM daily to draw as limit incorrect. Customer Service is shocking.