ES
Eddie S
1 reviews | Active since May 2021
02 Sept 2021, 14:56
Capitect
Ohhh Capitec. My word what a beautiful disaster. I opened an account online. Now the info I received points to the fact that I can have a virtual card. I tried to find my account number in order to activate same as per their requirement. I called their Cape Town office. What a messed. The lady did not even ask me for my ID to check if there are any info on my name. She says I must go to the bank!??? Really? I asked to speak to someone who understands English. I held on for over 16 minutes. No apology no comeback nothing. Is the service delivery? What's next Capitec ????
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
02 Sept 2021, 15:51Good day Eddie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Sept 2021, 15:51
Official
Good day Eddie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
