Capitec's System for Loan Repayment Dates is RIDICULOUS

I took a loan with Capitec last month(June). The first debit was sheduled for this month (July). I asked them to make the debit order for 28th of each month as this is my salary date.

They refused and said their system allows for 25th of every month.

This month a debit order went through on the 25th and it bounced back as there were no funds in my Absa account (i receive my salary through Absa).

Now this does not only reflect badly on my credit record but it also charges me an extra R150 for bounced debit order.

This is not the first loan i'm taking with Capitec and the last time, i had to fight with them in order to get my way!! Surely they could have went to my previous record.

To cut this short..i would like for Capitec to refund R150 of the charges that i have incurred with my Absa cheque account due to Capitec NOT LISTENING & TRUSTING TO THEIR CLIENT! Secondly, please change your debit order date to 28th of each month.

I hope this is the last time having to deal with this matter!

Regards Zama Zulu **********