Capitec's swift action got my inheritance back from crafty ****mers

Hi there, I want to thank Capitec Bank from Hibiscus mall Margate. And especially Christelle, who's quick action saved my finances.

This review is a bit late, but rather late than never!

Last year I wanted to buy a new car, and it turned out to be a ****, so I phoned capitec's call centre to notify them of the ****. After the call ended it was but one minute later when I recieved another call from what Truecaller identified as Capitec. They told me that they detected ***** and guided me through steps and that my funds would be safe afterwards.

However ,as you can guess that was also a ****. I had believed them as they asked me to varify my ID number which they had read, and spoke exactly as the call centre had minutes earlier. The whole - this call is being recorded for monitoring purposes- and everything! They were so darn convincing. Something felt very wrong, so I rushed to Hibiscus coast mall to the Capitec Bank and told them about the car.

Christelle was helping me at the time and noticed that a huge amount has been deducted from my account... My entire inheritance... This naturally shocked me, I lost my inheritance on my birthday!

She acted as fast as lightning making calls and freezing the account who the money had been transfered to. Every employee at the bank was there to support her and myself, there was a gentleman who's name I don't know who offered me tissues as support and I was just so greatful for their help.

It took about three months with Christelle keeping me informed and supporting me, but I got back every cent! Because I got there so quickly, and her and the rest of the bank's quick action the account was blocked and the ****mers could not remove anything.

So I just want to say it again, thank you so much, to everyone who was involved, from the call centre, Capitc management, the cops who was investigating, and the darling Christelle. Thanks for all of your help!

Sincerely, A happy customer