Capitec's requirement that you have to scan a QR code on your laptop with your mobile phone AND take a "selfie" before they will allow you access to your accounts. Tiresome and frustrating procedure.

In the interests of security when logging on to your account at Capitec, you had to scan a QR code displayed on your laptop with your mobile phone and you would be given access to your account on your laptop and could then pay companies, transfer money between your accounts etc. Worked well. Then Capitec introduced another level f security, now you had to take a "selfie" of your face, Capitec would verify it was you and only then give you access to your Capitec account on your laptop. I have given up using this facility, before you get to use it the system times out and you have to start again. I went into Capitec last week on Saturday morning and asked then to please remove this requirement because i found it difficult to use. I was told that this was how it was going to be going forward and I had better deal with it.

I forget when I joined Capitec 10, 15 years ago, and am now going to close my account. I have always promoted them but no more!