ML
Mathapelo L

1 reviews | Active since Mar 2017

05 Jul 2025, 07:08

Capitec's Refusal to reinstate debt review contract

I am frustrated by Capitec. I am under debt review but Capitec removed me because of a 1 month glitch on non payment by the Debt Counselor. They refuse to reinstate the contract. I am now paying with their lawyers but every month they report me on credit score that I missed payment. I would advise people never to take any loans with capitec. After paying them off I will close all accounts I have with them including my funeral policy and my salary will no longer go into their account.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2025, 08:36
Official
Good day Mathapelo L Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank