capitecs poor securiry

Item: Capitec Bank
Rating: 1
Author: Lola N

I would like to know why a huge chunk of my bonus that I work for all year was ****** out of my account and i don't get a refund???? It's capitecs poor security that needs improvement. If I don't get a refund I'll be forced to move my business

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

11 Dec 2018, 12:35

I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank's reply11 Dec 2018, 12:35

Official

Best regards,

Lola N's updateReviewer Update

11 Dec 2018, 12:55

You have closed this case. Aaaaannd when I complained on Facebook you guys said you were sorry and said you would get back to me. That was a week ago. Let's hope you can keep your promise this time

Lola N's update11 Dec 2018, 12:55

Reviewer Update

You have closed this case. Aaaaannd when I complained on Facebook you guys said you were sorry and said you would get back to me. That was a week ago. Let's hope you can keep your promise this time

Capitec Bank's replyOfficial

18 Dec 2018, 08:37

Good day Ms Naidoo

I tried contacting you to no avail. I have sent you written feedback today.

Kind regards
Kim Simons
Complaint Management
Capitec Bank

Best regards,

Capitec Bank's reply18 Dec 2018, 08:37

Official

Good day Ms Naidoo

I tried contacting you to no avail. I have sent you written feedback today.

Kind regards
Kim Simons
Complaint Management
Capitec Bank

Best regards,