Capitec’s Middle Finger to Debt Review Clients

Capitec Bank has shown me—and countless others—exactly what they think of struggling customers: absolutely nothing. After I went under debt review to manage my finances legally and responsibly, I filed a complaint with the National Credit Ombud about their conduct. Capitec responded by reversing my debt review status, slapping me with a brutal 21% interest rate, and demanding I pay the original installment as if the debt review never happened. This isn’t just negligence—it’s deliberate exploitation. Capitec is punishing people for trying to do the right thing. Their actions are a giant F U to every customer who dares to ask for help.