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Shaun N
1 reviews | Active since Sept 2018
13 Dec 2019, 13:55
Capitec's *********** phone staff and extremely rude Fleurdal staff
This is the absolute worst bank in the business.The app is forever not working right limits get chopped and changed as they please consultants in the Bloemfontein area Fleurdal mall is rude as they come appar3ntly queries cannot be sortes out by their client service center NEVER EVER use capitec banking app it is the absolute worst and also their consultants suc****!Get back to me within the next 24 MAYBE I considder not taking this to the social media platforms dont and let us s3e what happens.
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Capitec Bank's replyOfficial
13 Dec 2019, 14:26Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Dec 2019, 14:26
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank