MB
Monique B

1 reviews | Active since Jun 2018

14 Oct 2018, 07:43

Capitec's hilarious deposit fees

Yesterday i made a deposit of R22500 into my own bank account at capitec. Nobody told me about the hilarious deposit fees, later i checked my account R510. 76 has been deducted from my account as deposit fee for capitec. Im utterly disappointed and here i thought capitec was the cheapest bank. If. I knew the deposit fee was that much i would rather kept that money at home. I mean R500 what can you do with a R500 capitec bank is just as expensive as any other bank. Really reconcider my bank right now. I gave them once star which they doesn't even deserve. Even the tellers at the bank chit chat with each other about their plans while im standing there. Why didn't they take that time to advise me about their stupid deposit fees. Im so so furious

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Replies (3)
Capitec Bank
Capitec Bank's reply15 Oct 2018, 11:56
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply15 Oct 2018, 15:00
Official

Good day Mrs Beukes

As per our telephone conversation, I trust that the matter has been resolved.

Nondi Tsholoba
MB
Monique B's update15 Oct 2018, 15:40
Reviewer Update
Good day Nondi Thank you so much, the matter has been resolved im very happy and satisfied. Thank you once agian for the feedback and solution. Im truly thankful. Kind regards Mrs Beukes