Capitec's ***** Department is a *****

A few years ago I had my Capitec Account frozen due to supposed ***** that took place. I went up and down to the Overport City (The Atrium) Branch to sort out the issue. I had to get affidavits done etc and still the ***** Dept at Capitec saw it fit to simply keep my account frozen. None the less I was allowed to withdraw my funds but not allowed to keep my account. The entire ***** scenario involved a Capitec Employee that was granting loan shark loans to people. The money was sent to my account as a colleague asked me to use my account (Capitec to Capitec) to speed up the transaction. I would like to oncw again have a Capitec Account. I do not understand why I am beig denied this when I was absolutely innocent in the situation and frankly it was poorly dealt with by Capitec's ***** Department.