CAPITEC'S AIRTIME ****!!!!

I bought airtime today for someone but they didn't receive the airtime and did sent me any notification that money went out. I then decided to go on my banking app and went to check my transaction history and it shows that the money went out but still no airtime. I then went through my bank statement and remembered that I've bought airtime twice in March but never received the airtime and I didn't pay much attention to it because I thought the money didn't go out since I also didn't receive any notification. Only now when I see my bank statement that I noticed that the money went out