CapitecMustFall

I'm really out of words and extremely disappointed when it comes to capitec bank,a week ago I made a complaint and because of that complaint the complaint management called me and asked for documents which I kindly provided, after few days I wrote a follow-up email.but still nothing, the only message I got was that they received my email and they will get back to me in 24 hours,it's already 7 days now.Talk about being unprofessional and neglecting consumers. We as capitec client deserve the best care possible but all we get is our airtime being wasted by uneducated people on those consumer care.........capitec must fix this thing,we can't be losing our money due to people who are unable to do their job properly, if this continues to happen then capitec should close doors because we're going nowhere due to unprofessional staff of capitec bank