CapitecMustFall

When discussing the worst experience, bring up Capitec. I don't even understand why they are still a bank because they are operating like newbies. They belong where children play in the slums. Here, rather than with stones and toys, we are talking about money and livelihoods. In 08 May, Money disappeared on my account. They never tried to get in touch with me and explain what's happening. In order to find out what was going on, I had to phone them. I had to go through a lot of hurdles and detours because I was traveling at the time to make that decision. To make matters worse, I had to wait on the phone for many minutes for an explanation. Every consultant kept on telling me to visit the nearest bank because of a Popie act.i came back went to the bank ,at first I was given wrong amounts different to what came into my account, secondly wrong information was presented,the account that made ***** was not mine but another capitec client ,lastly the amount that disappeared was the amount of a buyer that even provided me with POP ,I sell services online and for every purchase I require POP on same name and reference and release the item.the money that disappeared they said it ********** and the person who paid me did ***** to someone else.No supporting documents or proof of why the payment was made into my account but told me I will never get my money back.This means with capitec we won't be making any business or improving our life for better