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Nkululeko D
1 reviews | Active since Mar 2022
03 Oct 2022, 07:58
Capitec/Mercantile Bank
I am so unhappy with Mercantile Bank and their service, what happening is that when you purchase they hold the money from your available balance, again when you deposit they hold it again , and statement don't correspond with notifications that you receive it is a stressful bank to deal with.
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Replies (2)
Capitec Bank's replyOfficial
03 Oct 2022, 08:40 Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Mercantile Bank a Division of Capitec Bank Limited
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Mercantile Bank a Division of Capitec Bank Limited
Capitec Bank's reply03 Oct 2022, 08:40
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Mercantile Bank a Division of Capitec Bank Limited
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Mercantile Bank a Division of Capitec Bank Limited
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Nkululeko D's updateReviewer Update
03 Oct 2022, 10:24Thank you Mohammed sorted my issue.
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Nkululeko D's update03 Oct 2022, 10:24
Reviewer Update
Thank you Mohammed sorted my issue.