capiteck rekening ***

with this we receive the complaint regarding the solution and treatment on the 28th of May 2020, My husband on the 28th of May the morning just before 7 pm tried to withdraw money so that I could pay wages. He mentions that he was standing in a row and the person in front of him seemed to pull some stick out of the machine, but he withdrew his money and with my husband's turn he inserted his card and swallowed the pin. machine the card, he immediately dialed the line to stop the card. Has proof of the call. I was still in another room getting dressed and then I went to my phone I see the R1000 and the R 2000 drawn at an ABSA atm at next to n spar banche bethlehem also have the evidence. also opened a case, provided it to capiteck and what makes us furious is that no attempt was made by Capiteck to draw footage from Absa's ATM as well as Capitec ATM, then they would clearly see my husband trying to withdraw money and in the process his card was swallowed by the ATM, that's when he made the call to stop card. If you look at the footage it will be possible to see if someone pulls out the card in a way, and only Dear Jesus knows how in the world they got hold op his pin. the Capitec branh both of them said o sorry you have enter your pin.Wen my asked them how do they with draw money from the atm they change their story again and told my husband he gave his pin to someone and then the one went to withdraw the money, where in your life will do with something like that he already did everything in his ability to top the card immediately? We consider this as an insult that this is how capitec handles its clients I do not know but I would rather go to another bank because how can one count on them to protect their clients from the type of ***** that ?