BN
BG N
1 reviews | Active since Jan 2021
04 Jan 2021, 17:51
Capitecis a ****!
On 4 Jan 2021 I went to the Capitec branch at the Avenues shopping centre in Springs to deposit R2200 at one of the ATMs only for the machine to swallow my card and not return my money. Luckily a Capitec staff member was assisting me with this and he asked me to go inside to log a complaint. While I was inside the bank I was assisted by Ayanda Mlangeni who made some calls and was told that I got my money back and I know together with the guy who was assisting me that I didnt. Please get the Capitec CEO to resolve this and refund my money ASAP. My ref number is ***3.
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Capitec Bank's replyOfficial
04 Jan 2021, 18:01Good day BG
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Jan 2021, 18:01
Official
Good day BG
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank