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Tobit T

1 reviews | Active since Dec 2019

20 Dec 2019, 11:29

Capitec wrong date debit

My agreement with Capitec is that they will debit my ABSA account on the last day of every month. However they decided to debit my account on 20th December 2019 this now results in a "declined " debit and will result in ABSA penalising me over R150 and affect my conduct/credit score with ABSA.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Dec 2019, 14:30
Official
I  acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank