Capitec Worst Bank Ever

I have been phoning and sending emails since Friday. No one is helping me. I started working at a new company and got my first salary on Friday the 25/10/2019. When i tried to access my account i could not see my account and the card declined. I phoned online banking and they advised that my account was blocked because an instruction was received from FNB saying to put my funds on hold because they suspect the person that paid me received funds in a ********** way.

I really do not understand how that is my concern. I worked for this money. This is the second time this has happened. During July this year the very same story. I sold an item and the person paid me from FNB. I had to supply proof of the sale and wait a long time for my funds to be released.

It seems that Capitec does not care about their clients. I will rather close my account and try another bank. Or do you not care about losing one client bacause you have so many ? This is ********. I have already contacted the banking ombudsman. I can not be held responsible for how other people receive funds. This is at a level where it becomes redicilous.