LN
LIZA N

1 reviews | Active since Jul 2011

08 Mar 2023, 07:52

CAPITEC WORST BANK EVER

I have no work. I have a payment arrangement to pay off over 3 months. Now as first as family pays in money you take my only money. You have no PERMISSION at all. Seems like you dont know the law or the acts that was suppose to be adhere to. You better refund my money immediately. I have contacted you about this before, but due to lack of service you just dont care. Fix this immediately.

0
Replies (4)
Capitec Bank
Capitec Bank's reply08 Mar 2023, 09:52
Official
Good day Liza

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
 
LN
LIZA N's update09 Mar 2023, 09:06
Reviewer Update
I phoned the call centre, I messaged the facebook messenger and even send a whatsapp. There is just no service at Capitec. This is not acceptible. Stop this debit order immediately and run a dispute, suspend this debit order. I informed the call centre. No I cannot help. So CAPITEC Takes money which was asked not to be taken and they get away with this, THIS IS NOT FAIR.
LN
LIZA N's update09 Mar 2023, 09:07
Reviewer Update
Suspend this debit, dispute it and give my money back. TODAY@@@
LN
LIZA N's update09 Mar 2023, 09:08
Reviewer Update
I did all that i COULD to possibly get my funds back, how can the call centre not stop my debi check and have my money returned.