JO
John O

1 reviews | Active since Jun 2018

29 Jun 2018, 08:45

Capitec worst bank ever

Phoned Call Center to dispute a debit order that went of my account ********ly. Surprise surprise they can't help me because I'm out of the country for 6 months. Worst decision I ever made was going to them from ABSA bank. Please guys don't switch to them, they can't help you with anything................ As soon as I'm back in SA I'm changing back to ABSA.

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Replies (2)
Capitec Bank
Capitec Bank's reply29 Jun 2018, 09:53
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply05 Jul 2018, 07:52
Official

Good day

I trust that your issue is being resolved by our Service Recovery Department.

Kind regards

Complaint Management

Capitec Bank